Support

Help for every app from DMP Enterprise LLC. We read every message and reply as soon as we can, usually within two business days.

Contact us

Email: davidmpeterson@dmpenterprisellc.com

To help us answer quickly, please include:

• The name of the app

• Your device and its software version (for example, iPhone 16, iOS 26)

• What you were doing, what you expected, and what happened instead

• A screenshot, if you have one

Purchases and subscriptions

Restore a purchase. Open the app's settings or upgrade screen and choose Restore purchases. You must be signed in to the same Apple or Google account you bought with.

Manage or cancel a subscription. On iPhone or iPad, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile picture, then Payments and subscriptions. Deleting an app does not cancel its subscription.

Request a refund. Purchases are handled by Apple and Google, so refunds are decided by them. For Apple, go to reportaproblem.apple.com. For Google Play, open your order history in Google Play and choose Request a refund.

Your data

Most of our apps keep everything you create on your own device, so deleting the app removes it. If an app uses an account, you can delete the account and its data inside the app. For details, see our Privacy Policy at www.dmpenterprisellc.com/privacy-policy.

Something not working?

• Update to the latest version of the app from the App Store or Google Play.

• Close the app completely and open it again.

• Check your internet connection. Features that turn speech into writing or look up live prices need one.

• If the problem continues, email us with the details listed above.